Terms & Conditions

Welcome to www.brandzale.com, operated by Pro Partner Co., Ltd.

By accessing, browsing, or making any transaction on this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. Please review these terms carefully before using the website or making any purchase.

Pro Partner Co., Ltd. reserves the right to amend, update, or cancel these Terms & Conditions, including any other policies on this website, at any time without prior notice.

Website Use

This website is provided for personal use only, including browsing, obtaining product information, downloading product information for personal reference, and purchasing products.

You agree not to reproduce, modify, distribute, sell, publish, store, or use any content, trademarks, logos, graphics, layout, product information, pricing, or services from this website for any purpose without prior written consent from Pro Partner Co., Ltd., except as permitted by law.

Intellectual Property

All content on this website, including text, images, graphics, logos, layouts, downloads, product information, pricing, services, software, and trademarks, is owned or licensed by Pro Partner Co., Ltd.

Nothing on this website shall be interpreted as granting any license or right to use any intellectual property, including copyrights, patents, trademarks, or other proprietary rights, unless expressly stated in writing.

Product Information and Pricing

Product information on this website does not constitute a binding offer to sell. Pro Partner Co., Ltd. reserves the right to accept or reject any order, or any part of an order, at its sole discretion, even after an order confirmation has been issued or payment has been processed.

Products displayed on the website may be out of stock, discontinued, or subject to price changes without prior notice. All prices are shown in Thai Baht and apply to purchases within Thailand only.

We make every effort to display product images and colors as accurately as possible. However, actual colors may vary depending on the customer’s device or screen settings.

Prices do not include applicable taxes, shipping fees, or handling charges unless otherwise stated.

Shipping

Pro Partner Co., Ltd. will make reasonable efforts to deliver products within Thailand within 7 business days after receiving your order.

If delivery cannot be completed within the estimated period, we will notify you of the delay and provide an estimated delivery timeframe.

All orders will be delivered to the address provided by the customer at the time of purchase. Customers are responsible for providing accurate and complete delivery information.

Products will be delivered only after full payment has been received.

If we are unable to deliver the product due to reasons not caused by us, we will contact you and store the product as appropriate. If re-delivery is required, additional delivery charges may apply. If we do not receive a response from you within 30 days, we may cancel the order and issue a refund after deducting reasonable delivery costs.

Payment

For standard delivery orders, payment may be charged when the order is processed for delivery.

We take reasonable precautions to ensure that orders and payment transactions are processed through secure systems. However, we are not responsible for any loss or damage caused by unauthorized access by third parties through systems or links outside our control.

If an item becomes unavailable after your order has been accepted, we will notify you and refund any payment already made through the original payment method, bank transfer, store credit, or other applicable methods.

Disclaimer and Limitation of Liability

Pro Partner Co., Ltd. makes reasonable efforts to provide accurate and up-to-date information. However, the website may contain technical inaccuracies, factual errors, or typographical mistakes.

We reserve the right to make corrections, updates, or changes to the website at any time without prior notice.

Pro Partner Co., Ltd. does not guarantee that the website will be free from viruses, harmful components, interruptions, or errors. We are not responsible for the accuracy, completeness, reliability, or usefulness of any information available on or accessed through this website.

Customers are responsible for reviewing and verifying any information on the website before relying on it.

To the maximum extent permitted by Thai law, Pro Partner Co., Ltd., including its directors, officers, employees, agents, service providers, and partners, shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from the use of this website or the information provided on it.

Third-Party Links

This website may contain links to third-party websites for customer convenience. Pro Partner Co., Ltd. does not control, endorse, or guarantee the accuracy, availability, suitability, or security of information provided on third-party websites.

Use of third-party websites is at your own risk and subject to the terms and policies of those websites.

Gift Cards

Pro Partner Co., Ltd. reserves the right to refuse to send or forward any gift card, including electronic gift cards, that contains offensive, obscene, defamatory, insulting, or inappropriate language.

Indemnification

You agree to indemnify and hold harmless Pro Partner Co., Ltd., including its officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers, from and against any losses, liabilities, expenses, damages, and costs, including reasonable legal fees, arising from your use of the website or violation of these Terms & Conditions.

Users Under Legal Age

Access to and use of this website is intended for individuals who are legally capable of entering into binding agreements under applicable law.

Users under 20 years old should obtain permission and assistance from a parent or legal guardian before using this website. If you are a parent or legal guardian allowing a minor to use this website, you are solely responsible for the minor’s online conduct, website access, and consequences of use.

Promotions

Pro Partner Co., Ltd. may offer promotions, discount codes, special prices, or other benefits from time to time. Such promotions are subject to the terms and conditions specified at the time of the offer.

Severability

If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable.

Governing Law

These Terms & Conditions and your use of this website shall be governed by and interpreted in accordance with the laws of Thailand.

The courts of Thailand shall have exclusive jurisdiction over any disputes arising from or relating to these Terms & Conditions or your use of this website.

Security and Privacy Policy

Thank you for visiting www.brandzale.com, owned and operated by Pro Partner Co., Ltd.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, shop with us, interact with us on social media, or communicate with us through other channels.

By submitting your personal information to Pro Partner Co., Ltd., you consent to the collection, storage, use, disclosure, and deletion of your personal information in accordance with this Privacy Policy.

Personal Information We Collect

For the purpose of this policy, “personal information” means any information that can identify you, including but not limited to:

  • Name
  • Identification card information or passport information
  • Address
  • Telephone number
  • Email address
  • Billing and account information
  • Credit card or debit card information
  • Shipping information
  • Other information related to the purchase of products or services

We collect personal information only when you voluntarily provide it to us, such as when you place an order, register an account, sign up for marketing communications, join activities, complete surveys, contact us, or apply for a job.

Website Registration

When registering on our website, you may be required to provide personal information such as your name, email address, mobile phone number, identification information, and preferences.

If you create an account, you may also be asked to set a password. You may unsubscribe from marketing communications at any time.

Purchases

When you make a purchase from Pro Partner Co., Ltd., we collect information necessary to process your order, including billing, shipping, and payment details.

We use this information to complete your order and improve future services. If you choose to receive marketing communications, we may also use your information to contact you about products or services that may be of interest to you.

Marketing Communications

You may choose to subscribe to marketing emails while browsing or using the website. We may collect your name and email address for marketing communication purposes and to provide appropriate customer support.

You may unsubscribe from marketing communications at any time.

Surveys and Feedback

We may invite users to provide feedback, rate products, answer questions, or participate in surveys. Information collected through these activities may be used to improve our products, services, website content, and customer experience.

Cookies and Website Tracking

Our website uses cookies to analyze website traffic, improve website content and functionality, remember user preferences, and support certain online features.

Cookies are small text files stored on your device by your web browser. You may set your browser to refuse cookies. However, some parts of the website may not function properly or may operate more slowly if cookies are disabled.

By using our website without disabling cookies, you consent to our use of cookies for the purposes described in this policy.

Social Media Platforms

When you interact with Pro Partner Co., Ltd. through third-party social media platforms such as Facebook, YouTube, Pinterest, Twitter, or other platforms, your use of those platforms and plugins may be subject to the privacy policies and terms of those third-party services.

Use of Personal Information

We may use your personal information for the following purposes:

  • To provide products or services requested by you
  • To process orders and payments
  • To deliver products
  • To manage your account
  • To improve our website, store, products, and services
  • To personalize your experience
  • To communicate marketing information, if you have consented
  • To conduct surveys, research, and business analysis
  • To protect against fraud, theft, negligence, and illegal activities
  • To comply with applicable laws, regulations, and legal processes

Sharing of Personal Information

We may share your personal information with affiliated companies or selected third-party service providers who assist us with services such as payment processing, website operation, customer data management, email communications, surveys, campaigns, and order fulfillment.

These service providers are authorized to use your personal information only for the purpose of providing services on our behalf.

We may also disclose personal information where required by law, legal process, law enforcement requests, or where necessary to protect the safety, property, or legal rights of Pro Partner Co., Ltd. or third parties.

Pro Partner Co., Ltd. does not sell your personal information to third parties.

Third-Party Websites

Our website may contain links to third-party websites that are not owned or operated by Pro Partner Co., Ltd. If you provide personal information to third-party websites, such information will be governed by their privacy policies and security practices.

We are not responsible for the privacy practices, security practices, or content of third-party websites.

Promotions and Third Parties

Pro Partner Co., Ltd. may offer promotions, special offers, coupons, discounts, contests, or rewards. Some promotions may involve third-party partners.

Participation in such promotions may require you to provide basic information such as your name, email address, physical address, or age. This information may be shared with promotional partners where necessary for the specific promotion.

Unless otherwise stated, participation in a promotion does not automatically subscribe you to marketing communications from Pro Partner Co., Ltd.

Your Rights

You have the right to unsubscribe from marketing emails and other marketing programs offered by Pro Partner Co., Ltd.

You may unsubscribe by following the unsubscribe link in our emails, contacting us through www.brandzale.com, or calling Customer Service at 080-990-7895.

You may also contact us to update or correct your personal information if it changes or if you believe the information we hold is inaccurate.

Subject to legal requirements and limitations, you may request a copy of the personal information we hold about you.

Protection of Personal Information

Pro Partner Co., Ltd. takes reasonable steps to protect your personal information from loss, misuse, alteration, theft, unauthorized access, and unauthorized disclosure.

We maintain physical, electronic, and administrative safeguards to help protect personal information. However, no company can guarantee 100% security.

If you have questions or concerns about the protection, correction, or use of your personal information, please contact us at support@brandzale.com or 080-990-7895.

Please provide accurate contact information so that we can properly respond to your request.

Retention of Personal Information

After communication with Pro Partner Co., Ltd., some personal information may be retained for a period of time for financial, legal, technical, or business purposes.

Changes to This Privacy Policy

Pro Partner Co., Ltd. reserves the right to change, modify, add, or remove parts of this Privacy Policy at any time.

Users should review this page periodically for updates. Continued use of the website after any changes are posted will be considered acceptance of those changes.

Updated version: 26 March 2024